Every agent modality. One governed platform.

Klivo conversational agents operate across every surface your customers and employees actually use: web and in-app widgets, WhatsApp, Slack, Teams, SMS, and email. They respond in the brand voice you define, in multiple languages, including Hindi and major Indian languages, and stay grounded in the knowledge base your organization curates.

Every response is generated with retrieval and citation built in, and designed to stay within your approved policies, prices and brand tone. When a conversation touches a restricted topic or a user signals frustration, the agent hands off seamlessly to a human with the full transcript, intent, and relevant context pre-attached.

Built-in quality scoring, sentiment tracking, and escalation analytics make it trivial to measure what the agent handles, where it struggles, and what to tune next. Product teams ship updates weekly, not quarterly.

Some conversations don't translate to text. Onboarding a new hire, walking a patient through a procedure, training a field technician, or delivering executive announcements all benefit from a visible, expressive presence, not just words on a screen.

Klivo avatars combine photoreal or stylized characters with natural speech, multilingual captions, and conversational Q&A. Avatars can be fully branded, custom identity, wardrobe, environment, or drawn from a premium library of stock characters pre-cleared for commercial use.

Every avatar session is tracked like any other agent: completion rates, engagement time, quiz scores, drop-off points. Training content that used to take weeks to film and re-film now ships in hours.

Most business tasks are not one question and one answer. They are sequences. Look up a customer, check a policy, take an action in a CRM, notify a team, log the result. Klivo agentic workflows handle these multi-step tasks autonomously, calling into your systems of record to plan, execute, and verify.

Agents reason about the task, break it into steps, call tools with proper arguments, and handle the failure modes real-world systems throw at them: timeouts, rate limits, missing fields, ambiguous inputs. When they can't proceed, they escalate to a human with a clear state summary, not a cryptic error.

Every workflow run is fully traced: each tool call, each LLM invocation, each retry, each decision. You can replay a run step-by-step, tune the prompts that produced it, and ship an improvement in a single working session.

Agents are only as useful as the systems they can read from and write to. Klivo ships with 400+ integrations through our connector layer, across every major CRM, helpdesk, ERP, HRIS, data warehouse, and messaging channel, configured in minutes, not weeks.

For the systems that aren't on the list (proprietary tools, legacy mainframes, bespoke APIs), our team builds the connector with you as part of every engagement. You're not on a queue behind other customers; integration velocity is a first-class part of our delivery plan.

Every connector is built with pagination, rate limiting, retries, and schema drift handling production-ready out of the box. Every call is audit-logged.

Enterprise AI fails audits when governance lives in a doc nobody reads. Klivo enforces every policy at the runtime layer: input and output filters, restricted topic handling, PII redaction, tone compliance, and regulated-industry disclaimers, all applied on every single request, every time.

Guardrails are configured centrally by your security team and inherited by every agent. A single policy update propagates to all production agents within minutes, with a full audit trail of what changed, who changed it, and when.

When a violation happens, whether a user trying to extract restricted content or an agent drifting off-policy, the event is blocked, logged, and surfaced in a governance dashboard your compliance team actually monitors. No surprises at audit time.