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Illustrative scenario. Company details are representative.
BFSI · Sales

Private bank: relationship manager briefing agent

An RM-facing synthesis agent with a strict advice-boundary policy, built for a bank that wants the preparation advantage of AI without the compliance exposure of AI as advisor.

4 to 6x
Target faster briefing prep
+5 to 15
Target client NPS improvement
4 to 6 wks
Target first deployment
The challenge

The typical starting point.

Relationship managers at a private bank carry large client books and many prepared meetings each week. Preparing well for a meaningful meeting means pulling portfolio snapshots, reviewing CRM notes, scanning research and checking market context, and in practice many meetings happen without full preparation.

Unified dashboards help, but a dashboard still has to be read, and reading time is the scarce resource. What RMs ask for is not more data but a synthesis they can skim in a couple of minutes.

Competitors are adopting AI-assisted RM tooling, and the bank wants to improve client experience without creating any risk of automated advice.

The approach

How Klivo approaches it.

Klivo builds a pre-meeting briefing agent that composes a short read from every relevant source: portfolio, CRM, research, market context and curated external signals. A firm-wide compliance boundary keeps the agent synthesizing for the RM, never advising the client.

  • Email
  • Calendar
  • Mobile app

Klivo Agent

grounded · guardrailed

  • Core systems
  • RAG corpus
  • Audit store
  • Escalation

Portfolio and life-event synthesis

Positions, recent activity and risk exposures are joined with CRM notes and curated external signals to highlight likely conversation priorities. The briefing is ordered by relevance, not by source system.

Research grounding with citations

Every market-context paragraph cites the specific research note it draws from, and RMs can open the primary source in one tap.

Compliance boundary

The agent does not recommend trades, allocations or instruments. It surfaces context and flags topics, and the RM remains the licensed decision-maker. A classifier intercepts advice-shaped outputs before they reach the interface, and every intercept is logged.

Calendar-native delivery

Briefings generate ahead of every confirmed meeting and arrive in the RM's calendar event, email and mobile app, with a refreshed version highlighting any overnight changes.

Target outcomes

What this deployment is designed to achieve.

4 to 6x
Faster meeting preparation
+5 to 15
Client NPS improvement
80%+
Meetings with a briefing opened
100%
Advice-shaped outputs intercepted
What success looks like

Every relationship manager walks into a client meeting knowing what has changed in the portfolio and in the client's world, without hours of preparation. Compliance has confidence that the agent informs the RM and never advises the client.

Planning something similar?

We'll walk you through what a comparable deployment would look like in your environment, including scope, a first deployment in 4 to 6 weeks, and target outcomes.